COMMON CAUSES FOR LIFT BREAKDOWNS
Top 7 Common Lift Problems &
How Maintenance Can Prevent Them
Hydraulic lifts are essential for seamless transportation in both residential and commercial spaces. Regular servicing not only ensures smooth operation but also improves safety, prolongs the equipment’s lifespan, and keeps everything compliant with local codes and standards. While residential and commercial lifts have similar maintenance needs, commercial lifts typically require more detailed inspections due to higher usage levels.
Here’s an optimised breakdown of what to
expect in a standard lift service:
👂 1. Unusual Noises
Clanking, grinding, squealing, or thudding may suggest:
Worn-out motor or gear components
Misaligned elevator car
Loose or misaligned parts in the lift shaft
Damaged components or loose debris in the door tracks
Action: Stop using the elevator and call a certified elevator technician.
🤔 2. Jerky or Uneven Movement
Sudden stops, shaking, or a bumpy ride often point to:
Faulty braking systems
Motor control issues
Magnetic and sensor alignment issues or malfunction
Suspension ropes or rail slider problems
Action: Suspend operation and have it inspected immediately by an elevator technician.
🚪 3. Slow Response or Door Issues
Doors that:
Open or close slowly
Don’t close fully
Reopen repeatedly without obstruction
These are signs of:
Faulty sensors
Door motor wear or malfunction
Misaligned doors in door tracks
Action: Don’t force doors as you may cause more damage. Report the issue to your elevator service provider.
❌ 4. Stops at Wrong Floors or Doesn’t Respond
Elevator doesn’t stop where requested or skips floors altogether.
Could indicate programming, sensor, or call-button issues.
Elevator stopping between floors.
Could indicate magnet positioning errors and sensor alignment issues
Mechanical misalignment in the door locks
Overload sensor has been tripped
Action: Rebooting might temporarily help, but a technician should diagnose the system.
👃 5. Strange Smells or Smoke
A burning smell may come from:
Electrical shorts
Overheated motors
Brake pad friction
Action: Evacuate the area immediately and call emergency services if smoke is present. Contact your elevator service provider for identification and repair.
💧 6. Leaks in the Electrical Cabinet
Could point to:
Hydraulic tank or hose leakage
Hydraulic valve failure
Action: Shut down the elevator and notify your elevator maintenance provider.
🚫 7. Displaying Error Signals on Display Screen Outside the Lift
Action: Consult your user manual for what this error could mean & contact your
elevator service provider if you are unsure of what steps to take.
🛠️ What to Do: Step-by-Step
1. Log the symptoms — Note the time, location, and description.
2. Take the elevator out of service (if your building allows this).
3. Post clear signage warning others not to use the elevator.
4. Contact your maintenance provider — Give them the details you logged.
5. Do not attempt DIY repairs — It is unsafe without certification and will void any warranties.
🔄 Prevention Tips
Schedule monthly checks of:
Emergency alarms & telephone system
Door operation
Ride quality
Schedule professional servicing at least twice per year or as
recommended by Shotton Lifts or the manufacturer.
